
Refund Policy
Effective Date: September 1, 2025
Company: Garma Industries
At Garma Industries, we take pride in delivering high-quality construction and contracting services. Our refund policy is designed to ensure fairness while recognizing the costs associated with labor, materials, and scheduling.
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1. Service Deposits
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Deposits paid to secure project scheduling are non-refundable.
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Deposits cover administrative costs, initial planning, and reservation of labor and equipment.
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2. Project Cancellations
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If a project is canceled by the client before work begins, Garma Industries may refund payments made beyond the initial deposit.
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If cancellation occurs after work has started, refunds will be limited to unused funds after deducting costs for labor, materials, and project management already completed.
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3. Completed Services
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Payments for services that have been substantially completed are non-refundable.
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If you are dissatisfied with the quality of work, please contact us immediately so we can review and, if necessary, correct the issue in accordance with your contract.
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4. Materials and Supplies
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Materials purchased specifically for a project are non-refundable once ordered or delivered, as suppliers may not accept returns.
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Any restocking fees charged by vendors will be deducted from potential refunds.
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5. Force Majeure
No refunds will be issued for project delays or cancellations caused by circumstances beyond our control, including but not limited to severe weather, natural disasters, supply chain disruptions, or other force majeure events.
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6. Requesting a Refund
All refund requests must be submitted in writing to:
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Email: support@garmaindustries.com
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Mailing Address: Brownsville, Texas 78520
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Phone: 956-954-9149
Each request will be reviewed individually, and we will respond within 10 business days.
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7. Final Decisions
Refunds, when applicable, will be issued at the sole discretion of Garma Industries management and in alignment with contractual agreements.